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Student Services

Academic Advising

Central Texas College maintains a staff of academic and student services advisors, evaluators and designated staff at CTC locations around the world to assist students with general academic advising. The initial advising session focuses on the student’s program of study and whether student plans to transfer to a four-year program, enter the workforce upon completion of an associate degree, acquire new or improve skills for current job, or further their education while in the military. Students can visit their local CTC representative for program and course selections. All military students worldwide are advised to contact their military education counselor for guidance prior to enrolling in classes. If you are at a location without a CTC representative contact the Eagles on Call Center at eaglesoncall@ctcd.edu.

CTC Degree/Certificate Seeking Students

For students seeking a degree or certificate with Central Texas College:

  • All students should have an approved degree plan by the end of their first semester.
  • Evaluated degree plans for active duty Servicemembers using military tuition assistance are completed within 60 days after admission to the college and receipt of required official college transcripts and the Joint Services Transcript (JST).
  • Students using Veterans education benefits are required to have an approved updated degree plan each semester they enroll. Veterans are required to have their military education and training evaluated.
  • Students using MyCAA (My Career Advancement Account) benefits must have an Education and Training Plan (ETP) approved for funding. Contact your C&I CTC site representative. If you are not located near a CTC site, contact Eagles on Call at eaglesoncall@ctcd.edu.

Students may view their online degree plan, explore programs, and register for courses required on their degree plan through CTC’s Eagle Self-Service “Student Planning.” Students may log into WebAdvisor and select “Eagle Self-Service” and then select “Student Planning.” Click on “Go to My Progress.” My Progress is an automated degree plan that includes anticipated completion date, program and course requirements, CTC courses completed or in progress, transfer credits accepted and evaluated credits applied to their program.

Academic and Financial Advising - Servicemembers

The Associate Dean, Enrollment Services, is the primary contact for academic and financial advising, including student support services, for Servicemembers. The Associate Dean may be reached at ehutchens@ctcd.edu or (254) 526-1226. Information about the military tuition assistance program, Department of Education Title IV financial aid, education benefits offered by the Veterans Affairs and other services is available. While the Associate Dean is not exclusively dedicated to providing these services, the associate dean may refer the Servicemember to other individuals with an ability to provide these services, both on- and off-campus.

CTC Transcripts

Unofficial Transcripts. Students may obtain an UNOFFICIAL CTC transcript through their CTC Self Service (formerly WebAdvisor) student account.

Official Transcripts. CTC has retained the National Student Clearinghouse (NSC) to accept official transcript requests over the Internet via a secured site. Visit the CTC “Transcript Services” webpage on the CTC website at www.ctcd.edu for specific transcript ordering information. Transcript delivery options include Electronic, PDF and paper (mailed). Transcript order handling fees vary based on the delivery method requested.

You may be denied your transcript if you have an outstanding obligation to Central Texas College. The obligation may be due to a library fine, parking ticket, returned check, non-repayment of financial aid, or any other indebtedness to CTC.

Testing Services

Central Texas College provides an extensive testing program, which supports traditional classroom instruction and distance learning courses. Cell phones and children are not permitted in testing areas.

Placement and College Readiness

Unless a contract or memorandum of agreement requires placement testing or other prerequisites, a student who has demonstrated college readiness through one of the non-academic exemptions provided below may enroll in designated entry level courses without further restrictions. Official documentation (transcripts, DD214, etc.) is required.

  • Active Duty Servicemembers or Reservists who have been serving at least three years preceding enrollment
  • Students who on or after August 1, 1990, were honorably discharged, retired, or released from active duty or a reserve component of the U.S. Armed Forces
  • Students who have earned an Associate or Bachelor’s Degree from a regionally-accredited institution of higher education
  • Non-degree seeking students (transient students). Note: A student receiving federal financial aid and/or VA educational benefits through Central Texas College must be a degree-seeking student with CTC.

Online Remote Testing with Examity

CTC offers online remote testing through Examity for the Texas Success Initiative Assessment 2.0. Student pays $25 for the entire test or $15 per test - Mathematics or English Language Arts and Reading (ELAR) with essay. Payment should be made at the CTC Business office by calling (254) 526-1217 at which time you will receive a receipt number. Then call the CTC Testing office at (254) 526-1238 or email testing.clerk@ctcd.edu. Provide your receipt number, first and last names, CTC ID number, date of birth and valid email address. A voucher will be sent to you with information on how to set up an account with Examity.com. Student pays a proctoring fee directly to Examity.

Proctored Testing for Distance Learners

Although most online courses do not require proctored exams, a few instructional departments do. If you are enrolled in a distance learning course that requires a proctored exam, visit the Testing Services webpage on the CTC website at www.ctcd.edu for information on how to request a proctor.

Institutional Challenge Examinations

CTC instructional departments may make available institutional challenge examinations for some of their courses based on availability. Cost of the exam is $50.00 and is non-refundable. Students are eligible to take a challenge exam upon successful completion of six semester credit hours with “C” or higher grades at CTC. Students who wish to take a challenge exam should contact the Director of Evaluations & Graduation at dhansen@ctcd.edu. Passing grades to receive course credit are determined by the instructional department administering the exam. Credit awarded for successful completion of the challenge exam is posted as evaluated credit on the student’s CTC transcript, and cannot be used to satisfy CTC residency requirements.

Evaluation of Previous Education and Training

Nontraditional Education

Central Texas College recognizes that each student’s educational needs, goals and experiences are unique and that individuals are skilled in many areas of college work that are not formally documented on transcripts. It is the policy of Central Texas College to recognize nontraditional learning experiences and to award college credit in all cases where such credit is appropriate. In keeping with this policy, Central Texas College has established the Individualized Career Evaluation Process (ICEP).

All students, including military and former military personnel, are eligible for credit consideration based upon documentation of their previous learning experiences.

The nontraditional methods usually considered applicable toward a degree at Central Texas College are:

  • DSST Exams.
  • College Level Examination Program (CLEP) Subject Examinations.
  • UExcel® College Examinations.
  • Defense Language Proficiency Tests (DLPT).
  • College Board Advanced Placement (AP).
  • Military Service Schools, Military Occupational Specialties (MOSs), Ratings and other Military Job Training and Experience as recommended by the American Council on Education (ACE).
  • Civilian Education and Training as recommended in the National Guide to College Credit for Workforce Training.
  • Correspondence courses and other forms of distance education offered by recognized accredited institutions.
  • Automotive Service Excellence Tests.
  • Refrigerant Transition and Recovery Certification (EPA Type I, II, III, and Universal)
  • American Welding Society Certification Program.
  • Others to include certain types of civilian training, specialized training and work experience.

CLEP Note: Central Texas College accepts the minimum required score recommended by the American Council on Education (ACE) for designated CLEP examinations. However, CTC’s Chief Academic Officer may determine, based on evidence that a higher score on the examination is necessary to indicate that a student is sufficiently prepared to be successful in a related, more advanced course for which the lower-division course is a prerequisite.

Official Evaluation Requirements

CTC students are eligible to receive an official evaluation of nontraditional learning as follows:

  • Active-duty military: Service members are eligible to receive an official evaluation upon admission to CTC, declaring a CTC program of study, and upon receipt of official college transcripts from each regionally accredited institution attended and their official Joint Services Transcript (JST).
  • Non-Active-duty/Civilians are required to complete six semester hours with a 2.0 (C or better) grade point average with CTC.
  • ArmyIgnitED students who choose CTC as their home college will automatically receive a Military Student Agreement upon receipt of official college transcripts if applicable and their JST.

Evaluation Procedures

To apply for an evaluation and a degree or certificate plan:

  1. Complete and submit the eForm Request for Official Evaluation. Student eForms are available through the CTC website at www.ctcd.edu. If you are unable to submit the online eForm, a paper version is available on the CTC Evaluated Credit webpage. ArmyIgnitEd students do not need to submit a request form. Evaluations for ArmyIgnitEd students are completed within 60 days of receipt of all official documents.
  2. Request official transcripts from each regionally accredited college or university be mailed directly to Central Texas College in Killeen, Texas.
  3. Military and veterans should request an official Joint Service Transcript (JST) be sent to CTC.
  4. For questions regarding your evaluation, contact us directly at evaluation.info@ctcd.edu or 1-800-792-3348 ext. 1317 or 1635.

CTC’s Fast Forward

CTC’s Fast Forward tool at https://fastforward.ctcd.edu is available to Servicemembers and Veterans. Servicemembers and Veterans can upload their original JST and receive an almost instant estimate of credits that will be awarded for their military education and training and apply those credits to an unofficial degree or certificate program selected by the individual.