Transfer Dispute for Academic Courses

If a Texas public college or university (institution of higher education) does not accept academic lower-division course credit earned by another Texas institution of higher education, the receiving institution must give written notice to the student and the sending institution that transfer of course credit is denied and the reasons for denying the credit. The written notice must include an attachment that outlines the procedures for resolution of transfer disputes for academic lower-division credit, accompanied by instructions outlining the procedure for appealing the decision with the Texas Commissioner of Higher Education (Commissioner). The receiving and sending institutions and student must attempt to resolve the transfer of course credit in accordance with Board rules and guidelines. If the transfer dispute is not resolved to the satisfaction of the student or the sending institution within 45 days after the student received the written notice of denial, the sending institution may notify the Commissioner in writing of the request for transfer dispute resolution, and the institution that denies the course credit for transfer shall notify the Commissioner in writing of its denial and the reasons for denial. The Commissioner or Commissioner’s designee shall make the final determination about a dispute concerning the transfer of course credit and provide written notice of the determination to the student and two institutions. The Commissioner or Commissioner’s designee collects data on the types of transfer disputes that are reported and the disposition of each case considered. If the receiving institution does not believe a course presented for transfer from another institution is not of an acceptable level of quality, the receiving institution must first contact the sending institution and attempt to resolve the problem. If the two institutions are unable to come to a satisfactory resolution, the receiving institution may notify the Commissioner who may investigate further.