Procedure for Initiating an Internal Complaint

If you wish to file a formal complaint you are encouraged to do so in writing by completing a Student Complaint Form using the following link: https://www.ctcd.edu/forms-1/student-forms/student-complaint/.

If you wish to file a sexual misconduct complaint, you are encouraged to do so at https://centraltexascollege.tfaforms.net/217734

If you would like to speak with someone prior to completing the form please contact the appropriate person or department as indicated below:

Complaints regarding students: Mariceli Vargas, Director, Student Life and Activities, 254-526-1259, mvargas@ctcd.edu

Complaints regarding faculty: Appropriate Academic Department Chair or Site Representative

Complaints regarding staff members: Mrs. Thomas, Coordinator, Affirmative Action/Equal Employment Opportunity, Nursing and Allied Health Building, Room C105; 254-526-1391, Jaqueline.thomas@ctcd.edu

Complaints regarding violation of law, to include sexual assault:

Campus Police, 254-526-1427

Mariceli Vargas, Director Student Life and Activities, Bldg. 220, Room 134; 254-526-1259, mvargas@ctcd.edu

Dr. Mahone-Lewis, Director of Student and Employee Assistance Program/Substance Abuse Resource Center (SEAP/SARC), 254-526-1166

Dave R. Hickman, Director, Risk Management/Title IX Coordinator; 254-501-3028, dhickman@ctcd.edu

Students are encouraged to follow the Central Texas College complaint process by contacting college personnel at the location where instruction is being conducted or by using the online student complaint form at https://www.ctcd.edu/forms-1/student-forms/student-complaint/

After exhausting all institutional resources without resolution, please contact the appropriate state-level agency at https://www.usa.gov/state-attorney-general